SHIPPING AND DELIVERY
How much does shipping and delivery cost?
We currently offer FREE shipping nationwide (Philippines)
How long will it take for my order to arrive?
Estimated delivery period within Metro Manila is 2-4 business days
and 3-7 business days in provincial areas. *business days include
Mondays to Fridays excluding weekends and major Holidays*
How do I track my order?
Once your item/s have been sent to our courier partner, you will
receive an email with your tracking number. You can visit our
courier partner's tracker page to see the status of your delivery.
RETURNS AND EXCHANGE
How do I return or exchange an item?
If you're unsatisfied with your order, you may send it back to us within
7 days from the purchase date for exchange. Please make sure that items
are unused and the packaging is in good condition before sending
For returns, kindly ship the item to be returned to this address:
4th Floor, One Madison Square Bldg,
660 J. Abad Santos St., Little Baguio, San Juan,
0917 808 1101
*Please include your order receipt so we can process it immediately
and contact us at email@example.com before sending over items
for return or exchange.
If your order is damaged or defective, kindly email us a photo of the
damaged item within 7 days from purchase date, and we will replace
it for you at no extra cost.
Do you offer refunds?
We do not offer refunds at this time regardless of payment method.
If you're unsatisfied with your order, kindly send it back to us within
7 days from purchase date for exchange.